Authenticity Guarantee

As leaders in the luxury handbag market, we prioritize the authenticity of every product above all else. Our dedicated expertise and unwavering commitment provide you with the confidence that every Hermès and Chanel piece you purchase is unequivocally genuine.

100% money back guarantee

Every PreLuxe purchase is protected by our full money-back guarantee. In the unlikely event an item is found to be unauthentic by one of these trusted third-party partners (such as Bababebi, Authenticate First, Zekos, or Entrupy), we will issue a 100% refund of the original purchase price immediately.

authentication process

We uphold the most rigorous standard of authentication in the industry. Our process involves a mandatory partnership between our in-house experts and established third-party authenticators to evaluate every item, even when the slightest question of authenticity arises. These independent experts are vetted and highly respected for their unparalleled authentication skills.